Privacy & Cookies Policy

This policy explains how we handle your personal data and how we use cookies on this website.

Last updated: January 01, 2025

1. Who We Are

PharmaseaPoint operates this website as a business-to-business platform for maritime medical supply and inventory management. This website is primarily intended for use by companies, ship operators and their authorised staff.

2. Information We Collect

We may collect and process the following types of information:

  • Contact details that you provide in forms (such as name, email address, phone number);
  • Account details for registered users (such as username and associated company or ship);
  • Files and documents uploaded as part of requisitions or orders;
  • Technical data required for security and session management (such as session identifiers).

3. How We Use Your Information

We use your information to:

  • Provide access to the website and its services;
  • Process requisitions, orders and related communications;
  • Respond to enquiries and support requests;
  • Maintain the security and integrity of the platform;
  • Comply with legal and regulatory obligations.

We do not sell your personal data to third parties and do not use your data for third-party advertising.

4. Legal Basis (for users in the European Union)

Where the EU General Data Protection Regulation (GDPR) applies, we process your personal data on one or more of the following legal bases:

  • Performance of a contract or to take steps at your request before entering into a contract;
  • Compliance with a legal obligation;
  • Legitimate interests, such as operating and improving this platform and maintaining security;
  • Your consent, where applicable (for example, when you choose to submit a contact request).

5. Cookies

This website uses only strictly necessary session cookies. These cookies are essential to:

  • Keep you logged in during your session;
  • Remember your active ship and company context while you navigate;
  • Help protect the website against cross-site request forgery and similar attacks.

We do not use analytics, tracking or marketing cookies on this website.

6. Data Storage and Security

We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse. Access to personal data is limited to authorised personnel who require it to perform their duties.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law, regulations, or contractual obligations.

8. Your Rights (for EU Residents)

If you are located in the European Union, you may have the following rights in relation to your personal data:

  • The right to access the personal data we hold about you;
  • The right to request correction of inaccurate or incomplete data;
  • The right to request deletion of your data, where appropriate;
  • The right to object to or restrict certain types of processing;
  • The right to data portability, where applicable.

To exercise any of these rights, please contact us using the details below. We may need to verify your identity before responding to your request.

9. Sharing of Data

We may share data with service providers who support the operation of this website (for example, hosting or email services), under appropriate confidentiality and data protection obligations. We do not share your data with third parties for their own marketing purposes.

10. International Transfers

Where data is transferred outside of the European Economic Area (EEA), we will take appropriate steps to ensure that your data receives an adequate level of protection in line with applicable data protection laws.

11. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. Continued use of the website after changes are made indicates your acceptance of the revised policy.

12. Contact

If you have any questions about this policy or how your data is handled, please contact us at: accounts@pharmasea.com.